If you wish to return or exchange your Shidon Naturals products, you must do so within ten days of purchase. Please contact us direct at 562-754-0934 or by email @ firstname.lastname@example.org prior to returning your products and a detailed explanation of your comments/concerns. This will ensure that your return is handled properly. We appreciate your business and we are here to assist you in total satisfaction in our products. Without you we have no business, so your happiness is our command and we are committed to making the best possible products. Because we use no alcohol, petroleum, parabens, or urea (to name a few harmful or potentially harmful ingredients you will not find in our products), our products may not be what you are accustomed, but we have our mission and once you have tried the product and become acquainted to the results after use, we are confident you will continue using our products forever. We want to hear from you, so please let us know your comments, we want to assist you in using our products for optimum results. Thanks so much, Shidon
** If you choose to cancel your order a $10.00 restocking fee will be charged.